RESUME
Experience
FEBRUARY 2025 -
CURRENT
Head of Marketing Strategy & Growth
RICHMOND PROPERTIES
Dubai
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Developed and executed high-impact marketing strategies to drive lead generation, brand awareness, and revenue growth.
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Led digital transformation, optimizing CRM, website, and automation tools for better customer engagement and conversion rates.
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Spearheaded data-driven campaigns, leveraging analytics, SEO, PPC, and social media to maximize ROI.
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Directed content marketing efforts, including video production, blog strategy, and real estate market reports.
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Led a high-performing marketing team, fostering creativity, innovation, and performance-driven culture.
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Collaborated closely with sales teams to align marketing initiatives with business goals, increasing closing rates.
AUGUST 2024 -
FEBRUARY 2025 -
Director of Operations & Business Growth
MEDIABULL
Dubai
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Oversee daily operations, ensuring effective execution of workflows, resource management, and productivity.
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Develop and implement standard operating procedures to improve efficiency, quality, and client satisfaction.
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Manage operational budgets and maintain cost control to ensure financial goals are met.
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Identifying and pursuing new market opportunities and partnerships to expand the company’s reach and enhance revenue.
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Develop and implement growth strategies that align with the company's goals and vision.
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Recruit, develop, and lead a high-performing team to achieve departmental and organizational goals.
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Set performance objectives, conduct regular reviews, and provide mentorship and support to team members.
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Foster a collaborative culture that encourages innovation, accountability, and professional growth.
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Lead continuous improvement initiatives to streamline processes and enhance operational efficiencies.
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Evaluate, implement, and manage technology solutions to support and scale operational and business growth.
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Empower and connect the operation with the creative to drive growth-focused initiatives and maintain open communication.
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Drive the development and execution of strategies to acquire new clients and expand existing partnerships.
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Lead client pitches and presentations, showcasing the company’s value proposition and identifying client needs.
ِJULY 2022 -
JULY 2024
Digital Marketing Director
Confidential
Dubai
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Directed the Digital Department, managing business operations across MENA & Asia regions.
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Crafted and executed a comprehensive digital marketing strategy, ensuring successful campaign rollouts.
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Accountable for the establishment and management of the entire digital infrastructure.
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Led a global team of over 75 professionals across three international offices.
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Drove digital initiatives that resulted in a 60% boost in annual revenue.
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Managed Paid Media activities, from budget allocation to meeting targeted KPIs.
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Oversaw Sponsorship Partnerships, delivering on all contractual campaign obligations.
December 2021 - August 2022
Digital Marketing Director
EMAAR Group
Dubai
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Managing the digital department for EMAAR Group, overseeing all its business units, including Malls, Entertainment, Properties, Hospitality & International Market.
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Working closely with international teams to prepare for new company acquisition and transformation.
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Overseeing all the Paid Media activities, starting from setting up the annual budgets to achieving the agreed KPIs.
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Build the annual fan acquisition strategies for U BY EMAAR (Loyalty Program) & Malls’ Apps.
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Analyze the latest tools and trends in the market and bring them to action for the corporate success.
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Leading internal trainings on new tools and processes.
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Product Management of all CRM platforms & EDMs database.
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Sponsorship & Partners Management to achieve all agreed deliverables and campaigns.
August 2020 - December 2021
Digital Performance & E-Commerce Manager
Emaar
Dubai
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Managing the digital work (360) of all EMAAR's business units, including Malls, Entertainment, Properties, Hospitality & International Market.
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Paid Performance Management and Analysis to the daily media performance to guarantee achieving KPIs.
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Setting up the annual budgets across all business units and setting digital revenue & ROAS.
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Managing all digital KPIs related to websites, e-commerce sites, mobile applications, social media platforms and Asian Markets.
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Managing & uplifting Emaar's Loyalty Program (U By Emaar).
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Product management of all CRM platforms & EDMs database.
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Leading the data analysis sector in the marketing department (locally & internationally).
March 2020 - August 2020
Digital Assistant Manager
Emaar Entertainment LLC
Dubai
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Key element in my scope is developing and managing the digital work of all Emaar Entertainment brands & Burj Khalifa.
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Paid Performance Management and Analysis to the daily media performance in order to guarantee achieving KPIs.
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Managing all Emaar's Entertainment platforms locally and globally to reach out to different markets.
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Manage annual marketing budgets for individual properties for social and digital.
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Create strategies to increase online traffic to the organization’s website and manage the digital agency to reflect all our campaigns, offers, deals & events on our websites.
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Monitoring the daily sales through established E-Commerce sites.
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Develop and maintain relationships and communication with key partners for each brand whether Retailers, operation & customer service to create solid marketing plans and serve as the primary point of contact for many of the properties.
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Managing all digital KPIs for each asset, starting from SEO, SEM to Social Media Marketing & digital banners.
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Establishing the tonality and brand guidelines for each established and upcoming asset.
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Managing the agencies and internal team to reach the most efficient way.
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Collecting & evaluating customer online feedback in order to improve the real experience on-ground.
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Dealing with social & digital influencers to empower the campaign and increase exposure.
May 2017 -
March 2020
Digital Marketing Specialist
Sr. Digital Marketing Specialist
Nakheel
Dubai
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Key element in my scope of work is managing and improving all Nakheel digital platforms for each asset. This is including Nakheel Malls and Hospitality.
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Directing and managing all Nakheel Hospitality assets to reach the highest outcome in bookings and digital exposure.
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Managing Nakheel Malls mobile application development and content development.
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Build strategy and plan and execute marketing initiatives for new projects, on-ground activations in our assets, special social activations, shoots and rebranding campaigns.
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Manage annual marketing budgets for individual properties for social and digital.
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Create strategies to increase online traffic to the organization’s website and manage the digital agency to reflect all our campaigns, offers, deals & events on our websites.
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Digitalizing all Nakheel assets and providing the latest solutions in the market to provide the ideal shopping experience.
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Develop and maintain relationships and communication with key partners in our assets whether Retailers, operation & customer service to create solid marketing plans and serve as the primary point of contact for many of the properties.
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Tracking the conversions and improving the percentages and numbers of footfall to the malls to guarantee the highest exposure.
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Managing all digital KPIs for each asset, starting from SEO, SEM to Social Media Marketing & digital banners.
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Developing the monthly paid media strategy based on the established objectives and managing the implementations.
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Establishing the tonality and brand guidelines for each established and upcoming asset.
May 2016 -
April 2017
Digital Account Manager
Brndstr Inc.
Dubai
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Translating client business goals and objectives into effective creative advertising strategies through strong planning of the execution of projects to meet the agreed KPIs and benchmarks.
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Build up new accounts and set up their social system
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Handling all the social accounts of Nakheel Malls and their on group activations
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Develop strategies to link between the malls and their retailers
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Coming up with social activations and strategies to link between the on ground live events and online users
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Sign and manage influencers and brand ambassadors for full activations
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Managing a full social team; Designers, Social Media Executives & Community Managers
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Coordinating with PR companies and social awareness tools (Social News Accounts)
March 2014 -
May 2016
Digital Account Executive
Sr. Digital Account Executive
Impact BBDO
Dubai
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Focusing more on building full strategies to maintain and gain more clients to the agency.
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Handling all kinds of Social Media channels for several clients. For example, Facebook, Twitter, YouTube and Instagram.
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Award winner for axiom Extreme Testing Campaign.
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Handling the community Management and general social media interactions for all clients.
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Report generation for the performance of the clients.
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Managing both online and offline advertising campaigns/activations.
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Develop strategy from ideation to execution
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Create and sustain new SM platforms for clients
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Manage paid media for social media channels
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Liaise with creative and media management to execute client’s requests.
Education
2022- 2023
Yale School of Management
Business & Marketing
United States of America
Masters in Digital Transformation
(GPA 3.9)
2009- 2013
American University of Sharjah
Business & Marketing
Sharjah
Bachelor of Science in
Business Administration.
Major: Marketing (Major GPA 3.0)
Awarded by American University of Sharjah (AUS) on Exceeding Expectations.